Refund Policy

Please be aware that once an order has been shipped, we cannot modify it. This is because the product is no longer in our possession. We appreciate your understanding.

We are committed to providing top-quality nail products and an enjoyable shopping experience. Please read the details of our policy below:

FINAL SALE POLICY: All purchases are final. We do not offer refunds, returns, or exchanges unless there is a manufacturing defect or error on our part.

DEFECTIVE PRODUCTS OR ERRORS: If you receive a product with a manufacturing defect or if there is an error in your order, please let us know within 48 hours of receiving your order. We will review your claim and work towards a resolution, which may include a replacement or store credit. No cash refunds will be provided.

PRODUCT DESCRIPTIONS AND ACCURACY: We strive to provide accurate product descriptions, images, and specifications to help you make informed decisions. Please note that slight color variations may occur due to different screen settings and lighting conditions. We are not responsible for minor color discrepancies or other product attributes that do not affect functionality or performance of our products.

CUSTOMER RESPONSIBILITY: Customers are responsible for reviewing their orders for accuracy, including product quantities, colors, and shipping details before completing the purchase. We are not liable for errors made by customers during the ordering process. If a discount code is not applied or any other errors occur, no cash refunds or store credit will be issued.

DAMAGED OR LOST SHIPMENTS: We take great care in packaging and shipping your orders to ensure they arrive safely. In the unlikely event your package arrives damaged or is lost in transit, please contact us immediately. We will work with the shipping carrier to resolve the issue, but we cannot guarantee a refund or replacement.

 We encourage you to review your order carefully and contact us with any questions or concerns before making a purchase. We are here to help and ensure your satisfaction within the scope of our policy.

 

Thank you for choosing us. We appreciate your understanding and value your support.